Shopify vs BigCommerce Comparison: 9 Differences You Should Know About

Shopify and BigCommerce are two of the most popular ecommerce platforms offering mobile optimization and responsive design, simple user interface, active community, and an excellent support system.

Both platforms are great for high volume sales and bulk orders.

Check out our Shopify vs BigCommerce comparison and see how we’ve compared both ecommerce solutions on different parameters.

1. Scalability

Businesses growing rapidly require a platform they can trust. They must be certain that the platform they are using has a track record of working with businesses that are growing at scale.

Shopify merchants can sell into 175 countries all over the world. BigCommerce’s merchants can sell into 150 countries.

2. Storefront Response

When your business is growing, your website needs to cope with the increased traffic.

If your website can’t handle peaks in traffic, your loading pages will be too slow and visitors won’t want to stay on your site and make an order.

Shopify’s average response time is 45 milliseconds in comparison to BigCommerce which averages at 179 milliseconds. BigCommerce is almost four times slower than Shopify Plus.

3. CDN (Content Delivery Network)

BigCommerce and Shopify Plus offer a content delivery network. This is proved to be very helpful when coping with higher spikes in traffic.

CDNs deliver files, photos, and video as quickly as possible to enhance site speed. BigCommerce has CDN nodes in New York, London, Los Angeles, Sydney, Sao Paulo, Tokyo, Singapore, and Hong Kong. Shopify Plus uses a worldwide content delivery network called Fastly. It can help your online store to run quickly, regardless of where you are.

4. Security

Shopify Plus and BigCommerce have an infrastructure which is PCI DSS certified at Level 1. This will protect you, as well as, your customers’ data against breaches.

Also, it takes away the need to handle compliance by yourself.

5. Customization

Customization gives you a chance to show off the uniqueness of your brand with a design that will suit your product’s tone.

Many merchants and retailers feel frustrated when they are limited in how far they can customize their website.

Shopify Plus offers Shopify Scripts which allow web developers to customize checkouts and shopping carts, giving you extra flexibility and functionality with the branding of your website.

6. Themes

Choosing a theme for your online store is a major part of customizing your website. BigCommerce Enterprise and Shopify Plus offer a huge variety of themes which remove the need for manual page building when customizing your ecommerce website and checkout page.

In terms of themes, Shopify has been around a lot longer than BigCommerce, meaning they have had more time to find a team of professional designers. Even though BigCommerce is starting to catch up, Shopify is still better at offering more sophisticated themes.

Shopify’s themes are priced from $100-180 whereas BigCommerce’s themes are priced from $145-$235.

7. Application Programming Interface

API systems help business owners to build an even more customized look for their stores. Both platforms offer feature-rich API systems to help developers when building custom websites.

API systems connect storefronts with software management tools like PIMs (Product Information Software), ERPs (Resource Management), OMSs (Order Management System), CRMs (Customer Relationships Management), and 3PLs (Third Party Logistics).

Shopify Plus offers webhooks to make it easier to deliver data to apps with less code making it simpler to maintain. BigCommerce also uses webhooks to help sellers deliver data to other apps.

8. Mobile Optimization

Shopify Plus offers more than mobile optimized design – Shopify Pay is their newest approach to mobile-first payments.
Shopify Pay offers a fast, seamless, and mobile-optimized process by allowing existing customers to save their payment details and personal information. But we want to emphasize that mobile optimization, will be of great help in different markets, for example, if your business is based in Australia, you can also efficiently manage the information of your customers, so that the purchase process will be the best you offer. If you want to know more information we recommend you take a look at the following link: https://shopify.com.au/plus/compare/bigcommerce

BigCommerce doesn’t have an alternative for Shopify Pay just yet.

9. Support

Shopify Plus has a team of solution engineers, consultants, launch engineers, and merchant success managers who are ready to help you 24/7.

BigCommerce Enterprise offers a similar service by providing onboarding services, account management services, and launch management services.

Although BigCommerce and Shopify Plus are similar, they have their differences. Shopify Plus has been around a lot longer and therefore it is more sophisticated and experienced in dealing with the bigger issues.

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